Trust and Confidence
Our aim is to make you feel safe and have the confidence to stay here.
Villa Andalucia is I-PRAC approved
What does this mean to you as a guest?
I-PRAC stands for International Property Rental Approval Certification.
It means that you can trust and have confidence that Villa Andalucia is a fully legal property and that all documentation and bank accounts are verified and secure.
Our logo has a unique ID number, which is linked to our I-PRAC public membership profile – meaning no one can fraudulently copy our logo.
Villa Andalucía is fully registered with the official Andalucia tourist board as a Casa Rural CR/MA/00335
It is sad that in these times there are more fraudulent activities in the world and I want you to feel confident that Villa Andalucia is fully trustworthy.
Check out Villa Andalucia’s I-PRAC Certificate
Potential guests can check that Villa Andalucia is a genuine property and I-PRAC approved by entering IP21-95879 on their homepage (scroll down to Travellers Book with Confidence) HERE.
For your peace of mind, we strongly suggest that once you have booked you REGISTER YOUR BOOKING HERE not only does it act as a security check it also prevents fraud.
Once you have registered your booking, Villa Andalucia will automatically receive an email outlining all your personal booking details and the price you have paid. If we are aware of the booking, you will receive a final confirmation that your booking is safe and 100% secure. This then guarantees you as a customer 100% compensation in the unlikely event that the booking is found to be fraudulent. This is your I-PRAC guarantee.
Your registration will be logged in the I‑PRAC website against my approved members ID. If you do experience any issues, and you need to REPORT THE PROPERTY We will have your booking on file and start an investigation process. If I as an I-PRAC member found to have committed rental fraud, I-PRAC will personally reimburse 100% of your accommodation payment.
Villa Andalucía’s Covid19 Cancellation Policy
During these stressing times, the terms and conditions have been revised for the unforeseeable future to stress-free cancellation.
Cancellation policy
You can cancel for free up to 7 days prior to arrival.
Less than 7 days the full amount will be charged.
If Covid19 restrictions stop you from travelling or Villa Andalucía has to close, we offer to Keep the Rate Change the Date. (proof of flight cancellation or borders closed will be required.)
If this is not suitable for you to Keep the Rate Change the Date your deposit will be refunded if you cancel up to 2 days before, with proof of airline cancelation due to Covid19 or proof that you or a member of your party has the virus.
Payment:
Deposit has now reverted back to 25% upon reservation.
The remainder of the balance is due on ARRIVAL preferably by credit card. You do not need to pay 6 weeks prior to arrival.
All other terms and conditions remain the same.
Junta de Andalucía Travel Insurance-EXPIRED JUNE 2022
Do you want extra peace of mind with travel insurance to Andalucia?
The Andalusian Government are offering a Covid19 free travel insurance if you are staying in a legally registered hospitality business. Plus you are an international tourist, not actually living in Spain.
Rest assured Villa Andalucía is fully registered with the Andalucian tourist board CR/MA/00335.
There are no forms to fill in prior to arrival, you and your party will be fully covered if you are taken ill.
CLICK HERE and head over to my blog for more comprehensive information.
I am so pleased to be able to offer future guests the chance to obtain this insurance.
Villa Andalucía's Covid19 Cleaning Protocol
Here at Villa Andalucía, we pride ourselves on our cleaning protocol.
I want you to feel as safe as possible whilst staying at Villa Andalucía without it spoiling your holiday.
The cleaning staff are following the guidelines issued by Andalucía Segura and the World Health Organisation (WHO).
CLICK HERE to see more information on Villa Andalucía’s cleaning protocol
Responsible Tourism
I am so pleased to have also received this certification from Responsible Tourism Espanol. Future guests can be confident that our policies and procedures meet with all Covid 19, Health and Safety guidelines.
If you have any questions regarding anything mentioned above please do not hesitate to contact me via email at helen@villaandalucia.org or call +34 636593284